HR

Employee Sentiment Analysis with Action Suggestions using Generative AI tool

Posted On: 13 Jan 2025 Generative AI 

Generative AI can analyze employee sentiment by processing feedback from surveys, emails, and internal communications to identify emotions, concerns, and satisfaction levels. It provides insights into overall workplace morale and uncovers specific areas needing attention. The AI generates actionable suggestions for HR teams, such as improving team dynamics or addressing dissatisfaction. By predicting trends, it helps anticipate potential issues like burnout or turnover. This proactive approach enables companies to create a healthier work environment and improve employee engagement.

PROMPT :

Objective: Analyze employee feedback from surveys, internal communications, or other sources to detect emotional tone, sentiment, and underlying issues. Provide actionable insights for HR teams, including specific recommendations to address risks like burnout, dissatisfaction, or morale issues.

Input Template: (Can modify with additional details such as Resource name , Dept etc)

  • Category: Survey Response / Internal Communication / Email
  • Message: [“Insert employee feedback text here”]
  • Category: Survey Response / Internal Communication / Email
  • Message: [“Insert employee feedback text here”]

Example Input:

  1. Category: Survey Response
  2. Message: “I feel overwhelmed with my workload lately, but I appreciate the support from my team.”
  3. Category: Internal Communication
  4. Message: “I’m not sure how much longer I can keep up with these expectations. It’s draining.”

Output Template :

Feedback: [Feedback text provided.]

Sentiment: Positive/Neutral/Negative

Emotion Detected: [List of key emotions, e.g., stress, satisfaction, frustration, etc.]

Score (Pos/Neg): [Percent positive, percent negative]

Flag for HR Action: Yes/No (Include reason for flagging)

HR Action Suggestions: [List specific, actionable recommendations tailored to the feedback. For example:]

  • Schedule a 1:1 discussion to address concerns.
  • Reassess and adjust workload distribution or deadlines.
  • Offer mental health resources or stress management programs.
  • Recognise contributions and foster team-building initiatives.
  • Use positive feedback to inspire and reinforce successful practices.

Output can be generated in a table format

Example Output:

Feedback: “I feel overwhelmed with my workload lately, but I appreciate the support from my team.”

Sentiment: Negative

Emotion Detected: Overwhelm, Stress

Score (Pos/Neg): 35% positive, 65% negative

Flag for HR Action: Yes (Possible burnout or workload concern)

HR Action Suggestions:

  • Conduct a 1:1 meeting to discuss and reassess workload.
  • Provide stress management resources or training.
  • Enhance peer support through team-building exercises.

AI Powered Output as follows:

Thank you for reading,

Lijina Nambiar